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Exam 300-135 TSHOOT: Cisco CCNP Troubleshooting and Maintenance Training - OnDemand Learning

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Troubleshooting and Maintaining Cisco Networks

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Cisco CCNP TSHOOT Training - OnDemand Learning for certification examSchedule our instructor led classroom training at your convenience and never misses another lecture or fall behind. You are in complete control. We invited the Best Cisco Trainer in the industry to help us develop the ultimate training & certification program which includes everything you will need to fully prepare for your certification exam.

Cisco CCNP TSHOOT Training - OnDemand Learning for certification examTroubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT 300-135) is a qualifying exam for the Cisco Certified Network Professional CCNP, certification. The TSHOOT 300-135 exam will certify that the successful candidate has important knowledge and skills necessary to (1) plan and perform regular maintenance on complex enterprise routed and switched networks and (2) use technology-based practices and a systematic ITIL-compliant approach to perform network troubleshooting.

Cisco CCNP TSHOOT Training - OnDemand Learning for certification examOur Cisco CCNP TSHOOT training program strictly follows the Cisco's Official training curriculums.

Package Includes:
  • 12 Months Online On-Demand access featuring live instructor-led classroom sessions with full audio and video lectures by Certified Cisco Systems Instructor - CCSI
  • Hands-on Lab Demonstrations
  • Interactive Chapter Review Quizzes
  • Printable Workbooks
  • Access the training from your iPhone or iPad
  • Free 1 Year Upgrade Policy
  • Certificate of Completion

The Expert Trainers:
Exam 300-135 Trainer Kenneth Mayer - Certified CEH Trainer (CCSI, MCT, CCNP, CCDA)

Ken is a Microsoft Certified Trainer as well as a Cisco Trainer, Linux Trainer and Security Consultant. He started his career in computer technology in the 1980's and has gone on to offer a wide variety of IT training and high level consulting projects for Fortune 500 companies across the United States and Western Europe. Ken has been involved in nearly all aspects of the Enterprise Network Architecture, from the Network Operating systems of Microsoft, Novell, and Linux platforms to the infrastructure design, implementation, and management using Cisco and Juniper products. His many certifications include MS Networking Trainer & Consultant - Windows 2003/2008, Microsoft Certified Instructor (MCT), Cisco Certified Instructor (CCSI), CCNA, CCDA, CCNP, CISSP, Juniper Certified Instructor, Juniper JNCIA, JNCIS, JNCIP (M-Series), Juniper JNCIS (Enterprise Routing), Juniper JNCIA/S (FWV/SSL/IDP), Certified Ethical Hacker (EC Council) certified trainer and consultant, Certified Computer Examiner (Digital Forensics), Certified Pen Testing Specialist and Instructor.



Course Outline (Duration: 15h 1min)
click on module name!
Module 1 - Planning Maintenance for Complex Networks
  • Lesson: Applying Maintenance Methodologies
  • What Is Involved in Network Maintenance?
  • Network Maintenance Approaches
  • Benefits of a Structured Approach
  • Network Maintenance Methodology
  • Models and Tools
  • Summary
  • Lesson: Common Maintenance Processes and Procedures
  • Common Maintenance Tasks
  • Common Maintenance Tasks (Cont.)
  • Common Maintenance Processes
  • Scheduled Maintenance
  • Change Control Procedures
  • Network Documentation
  • Teamwork and Communication
  • The Importance of Consistency
  • Replacing Failed Equipment
  • Measuring Network Health
  • Summary
  • Lesson: Network Maintenance Tools, Applications, and Resources
  • A Basic Network Maintenance Toolkit
  • Backup and Restore
  • Backup and Restore (Cont.)
  • Archiving Configurations
  • Archiving Configurations (Cont.)
  • Demo - File Archiving Part 1
  • Demo - File Archiving Part 2
  • Restoring Configurations
  • Demo - Configuration Restoration
  • Network Time Protocol Example
  • Demo - Time Commands
  • Configuring Logging Example
  • Demo - Logging
  • Online Resources
  • Documentation Support
  • Resource Management
  • Proactive Fault Management
  • Measuring Network Performance
  • Measuring Network Performance (Cont.)
  • Summary
  • Module 1 Review
Module 2 - Planning Troubleshooting Processes for Complex Enterprise Networks
  • Lesson: Applying Troubleshooting Methodologies
  • What Is Troubleshooting?
  • Diagnostic Principles
  • Troubleshooting Methods
  • The "Shoot from the Hip" Method
  • Structured Troubleshooting
  • Top-Down Troubleshooting
  • Top-Down Troubleshooting (Cont.)
  • Bottom-Up Troubleshooting
  • Bottom-Up Troubleshooting (Cont.)
  • Divide and Conquer
  • Follow the Path
  • Spot the Differences
  • Move the Problem
  • Discussion: Troubleshooting Case
  • Summary
  • Lesson: Planning and Implementing Troubleshooting Procedures
  • The Troubleshooting Process
  • Defining the Problem
  • Gathering Information
  • Analyzing the Facts
  • Eliminating Possible Causes
  • Example: Elimination and Assumptions
  • Discussion: Elimination and Assumptions
  • Formulating a Hypothesis
  • Testing the Hypothesis
  • Solving the Problem
  • Demo - Duplex Problem
  • Summary
  • Lesson: Integrating Troubleshooting into the Network Maintenance Process
  • Network Maintenance Tasks
  • Troubleshooting as Part of Maintenance
  • Updating Documentation
  • Defining Network Performance Profiles
  • Troubleshooting and Communication
  • Troubleshooting and Changes
  • Summary
  • Module 2 Review
Module 3 - Maintenance and Troubleshooting Tools and Applications
  • Lesson: Assembling a Basic Diagnostic Toolkit Using Cisco IOS Software
  • Filtering Command Output
  • Example: Filtering show ip route
  • Example: Filtering show ip route (Cont.)
  • Filtering show Command Output
  • Filtering show Command Output (Cont.)
  • Redirecting show Command Output
  • Redirecting show Command Output (Cont.)
  • Extended Ping
  • Extended Ping (Cont.)
  • Demo - Information Gathering
  • Using Telnet to Test the Transport Layer
  • Basic Hardware Diagnostics
  • Example: show processes cpu
  • Example: show memory
  • Example: show interface
  • Additional Hardware Diagnostics
  • Demo - Hardware Information
  • Summary
  • Lesson: Using Specialized Maintenance and Troubleshooting Tools
  • Supporting the Troubleshooting Process
  • Supporting the Troubleshooting Process (Cont.)
  • Using a Packet Sniffer
  • SPAN and RSPAN
  • Example: SPAN Configuration
  • Demo - Network Sniffing
  • Example: RSPAN Configuration
  • Example: RSPAN Verification
  • Creating a Baseline Using SNMP and NetFlow Technology
  • Example: Configuring a Device for SNMP Access
  • Demo - Configuring SNMP
  • Example: Configuring a Device for NetFlow Accounting
  • Example: Examining the NetFlow Cache
  • Example: Configuring a Device for NetFlow Export
  • Event Notification
  • Example: Notification Through SNMP Traps
  • Example: Cisco IOS EEM Configuration
  • Example: EEM Configuration (Cont.)
  • Summary
  • Module 3 Review
Module 4 - Maintaining and Troubleshooting Campus Switching-Based Solutions
  • Lesson: Troubleshooting VLANs
  • LAN Switching Review
  • Layer 2 Switching Process
  • Layer 2 Switching Process (Cont.)
  • Discussion: Typical LAN Switching Problems
  • Layer 2 Frame Forwarding Information
  • Verifying Layer 2 Forwarding
  • Summary
  • Lesson: Troubleshooting Spanning Tree
  • Spanning-Tree Review
  • Spanning Tree: Root Bridge
  • Spanning Tree: Root Ports
  • Spanning Tree: Designated Ports
  • Spanning Tree: Forwarding and Blocking
  • Spanning-Tree Verification
  • Spanning Tree Cisco IOS Commands
  • Spanning Tree Cisco IOS Commands (Cont.)
  • Demo - Troubleshooting Spanning Tree
  • Bridging Loops and Broadcast Storms
  • Bridging Loops and Broadcast Storms (Cont.)
  • EtherChannel Technology
  • Summary
  • Lesson: Troubleshooting Switched Virtual Interfaces and Inter-VLAN Routing
  • Routing and Multilayer Switching
  • Control Plane Versus Data Plane
  • Control Plane Versus Data Plane (Cont.)
  • Routed Ports and SVIs
  • Routed Ports and SVIs (Cont.)
  • Demo - Troubleshooting Inter-VLAN Routing
  • Summary
  • Lesson: Troubleshooting FHRPs
  • First Hop Redundancy Protocols
  • HSRP Example
  • HSRP Example (Cont.)
  • Discussion: HSRP Convergence
  • Analyzing HSRP Operation (Cont.)
  • HSRP Debug Example
  • HSRP Debug Example (Cont.)
  • Demo - Troubleshooting HSRP
  • Compare and Contrast: VRRP and GLBP
  • HSRP, VRRP, and GLBP Commands
  • Equivalent Troubleshooting Commands
  • Summary
  • Lesson: Troubleshooting Performance Problems on Switches
  • Defining Performance Problems
  • Switch Performance
  • Checking for Interface Errors
  • Duplex Mismatches
  • Case Study: Duplex Problem
  • Duplex Mismatch: Full-Duplex Side
  • Duplex Mismatch: Half-Duplex Side
  • Auto-MDIX and Duplex
  • Configuring Auto-MDIX
  • Verifying Auto-MDIX
  • Forwarding Hardware
  • Ternary Content Addressable Memory
  • Troubleshooting TCAM Utilization
  • Verifying TCAM Utilization
  • TCAM Allocation Failures
  • Traffic Forwarding to the CPU
  • Displaying CPU Load on a Switch
  • Troubleshooting CPU Problems
  • Summary
  • Module 4 Review
Module 5 - Maintaining and Troubleshooting Routing-Based Solutions
  • Lesson: Troubleshooting Network Layer Connectivity
  • IP Routing Review
  • Case Study: Routing a Packet
  • Case Study: Routing a Packet (Cont.)
  • Quiz: Packet and Frame Headers
  • Answers: Packet and Frame Headers
  • Data Structures Used for Routing
  • Verifying Routing Information
  • Verifying Layer 2 Encapsulation
  • Demo - CEF
  • Summary
  • Lesson: Troubleshooting EIGRP
  • Exchanging and Processing Routing Information
  • EIGRP Data Structures
  • EIGRP Routing Update Process
  • EIGRP Commands
  • Case Study: Troubleshooting EIGRP
  • Case Study: Troubleshooting EIGRP (Cont.)
  • Demo - Troubleshooting EIGRP
  • Summary
  • Lesson: Troubleshooting OSPF
  • Exchanging and Processing Routing Information
  • OSPF Data Structures
  • The OSPF Link-State Database
  • OSPF Quiz: LSA Type Review
  • OSPF Quiz: Answers
  • OSPF Quiz: Answers (Cont.)
  • Requirement to Become OSPF Neighbors
  • Establishing OSPF Adjacencies
  • OSPF Interarea Routing
  • OSPF Commands
  • Case Study: Troubleshooting OSPF
  • Case Study: Troubleshooting OSPF (Cont.)
  • Demo - Troubleshooting OSPF
  • Summary
  • Lesson: Troubleshooting Route Redistribution
  • Route Injection and Redistribution
  • Redistribution and the Routing Table
  • Seed Metrics
  • Troubleshooting Redistribution
  • Commands to Verify Redistribution
  • Case Study: Redistribution from OSPF to EIGRP
  • Case Study: Redistribution from OSPF to EIGRP (Cont.)
  • Summary
  • Lesson: Troubleshooting BGP
  • Exchanging and Processing Routing Information
  • BGP Data Structures
  • BGP Routing Update Process
  • BGP Commands
  • Case Study: Troubleshooting BGP
  • Case Study: Troubleshooting BGP (Cont.)
  • Summary
  • Lesson: Troubleshooting Performance Problems on Routers
  • Introduction to High CPU Utilization
  • Slow Router Performance
  • Router Does Not Respond to Service Requests
  • Common Causes of High CPU Utilization
  • Common Causes of High CPU Utilization (Cont.)
  • Useful Commands
  • Useful Commands (Cont.)
  • Understanding Cisco IOS Switching Options
  • Process Switching
  • Fast Switching
  • Cisco Express Forwarding
  • Troubleshooting Process and Fast Switching
  • Troubleshooting Process and Fast Switching (Cont.)
  • Troubleshooting Cisco Express Forwarding
  • Troubleshooting Cisco Express Forwarding (Cont.)
  • Using Cisco IOS Tools to Analyze Packet Forwarding
  • Troubleshooting Router Memory Issues
  • Common Memory Problems
  • Common Memory Problems (Cont.)
  • BGP Memory Use
  • BGP Memory Use (Cont.)
  • Summary
  • Module 5 Review
Module 6 - Maintaining and Troubleshooting Network Security Solutions
  • Lesson: Troubleshooting Security Features
  • Network Security
  • Network Device Security
  • Management Plane Security
  • Management Plane Security (Cont.)
  • Control Plane Security
  • Data Plane Security
  • Troubleshooting Network Security Guidelines
  • Summary
  • Lesson: Security Features Review
  • Troubleshooting Flow for Layer 4 Problems
  • Troubleshooting Flow for Layer 4 Problems (Cont.)
  • Cisco IOS Firewall
  • Cisco IOS Firewall (Cont.)
  • Cisco IOS Firewall Verification
  • Cisco IOS Firewall Logging and Debugging
  • Zone-Based Policy Firewall
  • Zone-Based Policy Firewall Configuration Example
  • Zone-Based Policy Firewall Logging and Debugging
  • Zone-Based Policy Firewall Verification
  • AAA
  • Authentication
  • Authorization
  • Accounting
  • TACACS+ and RADIUS
  • Common TACACS+ Failures
  • Common RADIUS Failures
  • Common RADIUS Failures (Cont.)
  • Demo - AAA Authentication and Access Lists
  • Cisco Secure Access Control Server
  • Summary
  • Module 6 Review
Module 7 - Maintaining and Troubleshooting Integrated, Complex Enterprise Networks
  • Lesson: Troubleshooting Complex Environments
  • Troubleshooting Complex Environments
  • Summary
  • Module 7 Review
  • Course Closure

Course Features:

  • Video Lectures and Expert Instruction
    Practical knowledge is essential for success in a real world environment and we have chosen our instructors with this in mind - many of our instructors are business owners and have been employed in their respective fields for decades!
  • PowerPoint
    Utilizing PowerPoint presentations enhances the delivery by displaying a variety of visual information to the user. This type of representation allows the user to better interpret the material through charts, definitions, graphs, and more...
  • Easy Navigation
    Move forward, back, and repeat entire topics or just a section. A progress bar illuminates as you advance through exercises.
  • Printable Study Guides
    Printable study guides for the entire course are available. This allows all material to be viewed, reviewed, and printed for viewing at a later date.
  • Review Exercises
    Each section has a review quiz to aid in the learning process by validating the comprehension of the material covered before moving on to a new section.
  • Resume Option
    All courses are resumed to where you left off last session allowing you to learn when it is convenient for you without the hassle of remembering where you where.
  • Full Motion Video
    All courses feature full-motion videos of instructors teaching the information as if they are speaking directly to you. Our unique delivery simulates a one-on-one classroom environment creating a more personal lesson and learning experience.
  • Certificate of Completion
    Upon completion of your training course, you will receive a Certificate of completion displaying your full name, course completed as well as the date of completion. You can print this out or save it digitally to showcase your accomplishment.
  • Live, Hands-On Demonstrations
    Demonstrations are a way for the instructor to show and tell the user how to perform a task by actually doing it on screen in front of them.
  • Mobile Access: All our training courses are now available across all mobile devices.