CompTIA A+ Certification: Hardware (CNET 202A) -10 Sessions
CompTIA A+ Certification:
Operating Systems (CNET 202B) -6 Sessions
CompTIA A+ Certification:
Preparations to the Tests - 2 Sessions
To become CompTIA A+ Certified you need to pass two tests modules specified above. Testing program sponsored by CompTIA (the Computing Technology Industry Association) that certifies the competency of entry-level service technicians in the computer industry. The Computing Technology Industry Association announced that two more exams for its newly restructured, vendor-neutral A+ hardware technician certification are now available.
With the new A+, which debuted late September 2005, candidates still take two exams but now are allowed to choose a specialty. Candidates must take the new A+ Essentials exam (
220-201), but can choose between these options for the second exam:
220-602, for the typical IT technician;
220-603, focused more for remote support and help desk technicians; and
220-604, for "depot" or "bench" technicians.
 A+ Certification: Hardware |
The first part of the program, A+ Certification: Hardware, is intended for the students who want to pursue a career as a Computer Service Technician.
Performance-based objectives:
Upon successful completion of this course, students will be able to:
- Identify proper procedures for installing and configuring system components
and devices.
- Diagnose and troubleshoot system problems and determine whether they're hardware
or software related.
- Identify safety procedures, environmental hazards, and preventative maintenance
techniques.
- Identify popular motherboards, types of memory, bus architectures, and the
purpose of CMOS.
- Define the print process and identify procedures for servicing printers.
- Identify the unique components of portable systems.
- Define basic networking concepts and configure a computer to function on a
network.
Delivery method: Instructor-led, group-paced, classroom-delivery learning model with structured hands-on activities
Benefits:
This comprehensive course helps you master PC operation, preventive maintenance, and system optimization. Extensive Hands-On labs provide the level of knowledge you need to install,
configure, upgrade, maintain, and troubleshoot any combination of PC-compatible system hardware and software.In addition, this course will help prepare students to take the updated CompTIA A+ Hardware exam.
Prerequisite: Basic knowledge and experience with PCs (see our course Introduction to PCs and Internet)
Our 100% Guarantee: If for some reason you are unable to pass the A+ Certification exam, our 100% Guarantee allows you to retake our classes until you do pass your exams.
Who should attend
Currently the course is offered to organizations and corporate employees.
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Lesson 1: Microcomputers
- Topic 1A: A Brief History of Computers
- Topic 1B: Number Systems
- Topic 1C: Microcomputer System Components and Their Functions
- Topic 1D: Software and Firmware
- Topic 1E: Tools of the Trade
Lesson 2: Safety
- Topic 2A: Basics of Electricity and Electronics
- Topic 2B: General Safety Guidelines
- Topic 2C: Fire Extinguishers
- Topic 2D: Computer Equipment Disposal
Lesson 3: System Components
- Topic 3A: Power Supply
- Topic 3B: ROM BIOS
- Topic 3C: Central Processing Unit
- Topic 3D: System Board
- Topic 3E: Memory
Lesson 4: Bus Architectures
- Topic 4A: What is a Bus?
- Topic 4B: The 8-bit bus
- Topic 4C: The ISA Bus
- Topic 4D: The EISA Bus
- Topic 4E: Micro Channel Architecture Bus
- Topic 4F: The PCI Bus
- Topic 4G: Video Circuitry Buses
Lesson 5: Ports, Connectors, and Cables
- Topic 5A: Overview of Input/Output Ports
- Topic 5B: PS/2 Ports
- Topic 5C: Serial Ports
- Topic 5D: Parallel Ports
- Topic 5E: Universal Serial Bus Ports
- Topic 5F: Firewire Ports
Lesson 6: Expansion Boards
- Topic 6A: Drive Controllers
- Topic 6B: Video Cards
- Topic 6C: Sound Cards
- Topic 6D: Modem Cards
Lesson 7: Storage Systems
- Topic 7A: Fixed Disk Drives
- Topic 7B: Removable Media Disk Drives
- Topic 7C: Tape Backup Systems
Lesson 8: Peripheral Devices
- Topic 8A: Primary Input Devices
- Topic 8B: Primary Output Devices
- Topic 8C: Other Input/Output Devices
Lesson 9: Portable Computing
- Topic 9A: Components of Portable Systems
- Topic 9B: PC Cards
- Topic 39C: Power Management
Lesson 10: Networking
- Topic 10A: Network Concepts
- Topic 10B: Comparing fault tolerance of different network topologies
- Topic 10C: Introduction to the OSI Model
- Topic 10D: Network Connectivity
| A+ Certification: Operating Systems |
The second part of the program A+ Certification: Operating Systems is intended for the new computer professional who has support-level knowledge of personal computer (PC) hardware, but needs to expand upon that knowledge to learn the basic skills to set up and support the operating systems that run on PCs. In this course, we will focus on the Microsoft operating systems included in the updated CompTIA A+ Certification exam & In addition, students will be introduced to the Linux operating system.
Prerequisites: To ensure your success, we recommend you first take the following RTEK 2000 course or have equivalent knowledge:
A+ Certification: Hardware
Delivery method: Instructor-led, group-paced, classroom-delivery learning model with structured hands-on activities.
Benefits: In this course, students will learn basic system administration skills for desktop operating systems. In addition, this course will help prepare students to take the updated CompTIA A+ Operating Systems exam.
Performance-based objectives
Upon successful completion of this course, students will be able to:
- Describe the purpose of an operating system in general, and explain how the desktop operating system functions.
- Install each of the Windows operating systems.
- Provide support to and troubleshoot Windows applications that aren't running properly.
- Describe how a virtual machine operates and distinguish between preemptive and cooperative multitasking.
- Troubleshoot problems with Windows-based computers.
- Evaluate the Windows family of operating systems.
- Install Windows.
- Analyze the Windows tartup process.
- Configure a Windows omputer.
- Analyze the system architecture of Windows.
- Use Performance Monitor to examine the performance of Windows systems.
- Discuss the capabilities of the different offerings in the Microsoft operating system family, the components of the Active Directory, and analyze the two basic models for a Microsoft network environment.
- Analyze the Windows startup process.
- Perform basic system administration with the Microsoft Management Console.
- Customize your installation of Windows.
- Optimize your hard drive performance using Windows system tools.
- Explore Linux fundamentals.
Our 100% Guarantee: If for some reason you are unable to pass the A+ Certification exam, our 100% Guarantee allows you to retake our classes until you do pass your exams.
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Lesson 1: Overview of the MS-DOS Operating System
- Task 1A: Introduction to MS-DOS
- Task 1B: Preparing a Disk for Use
- Task 1C: Checking Your Disk for Errors
Lesson 2: Introduction to the Windows Family of Products
- Task 2A: Introduction to Windows
- Task 2B: Desktop Orientation
- Task 2C: Installing Windows
- Task 2D: Troubleshooting the Setup Process
Lesson 3: Windows Architecture
- Task 3A: The Structure of the Windows Operating System
- Task 3B: The Windows Registry
- Task 3C: Memory
- Task 3D: The Virtual Machine Manager
Lesson 4: Troubleshooting Windows
- Task 4A: Troubleshooting Strategy
- Task 4B: Troubleshooting Configuration Problems
Lesson 5: Overview of Windows 2000
- Task 5A: The Windows 2000 Operating System
Lesson 6: Installing Windows 2000
- Task 6A: An Overview of the Installation Process
- Task 6B: Planning an Installation
- Task 6C: Server-based Installation
- Task 6D: Uninstalling and Upgrading
Lesson 7: The Windows 2000 Boot Process
- Task 7A: Starting Windows 2000
Lesson 8: Configuring Windows 2000
- Task 8A: The Registry
- Task 8B: The Control Panel
- Task 8C: System Maintenance
- Task 8D: Using System Policy Editor to Edit the Registry
Lesson 9: Architectural Overview of Windows 2000
- Task 9A: Examining the Windows 2000 System Architecture
- Task 9B: Virtual Memory in Windows 2000
Lesson 10: Monitoring and Troubleshooting Windows 2000
- Task 10A: Using Performance Monitor
- Task 10B: The Emergency Repair Process
- Task 10C: Using Other Troubleshooting Resources
Lesson 11: Introduction to the Windows XP Family of Products
- Task 11A: Overview of Windows XP
- Task 11B: Installing Windows XP
- Task 11C: Server-based Installation
Lesson 12: The Windows XP Boot Process
- Task 12A: Examining the Windows XP Boot Process
- Task 12B: Troubleshooting the Boot Process
Lesson 13: Windows XP System Administration Basics
- Task 13A: System Administration in Windows XP
- Task 13B: The Windows XP Registry
Lesson 14: Customizing a Windows XP Installation
- Task 14A: Installing New Hardware
- Task 14B: Customizing Windows XP
- Task 14C: Adding and Removing Software and Operating System Updates
Lesson 15: Managing Hard Disks and Partitions
- Task 15A: Creating and Managing Partitions on Basic Disks
- Task 15B: Dynamic Disks
- Task 15C: Disk Defragmentation and Compression
Lesson 16: Linux Fundamentals
- Task 16A: Introduction to Linux
- Task 16B: Acquiring and Using Linux
Additional information: This course was designed to cover the exam content of CompTIA's updated A+ Operating Systems exam.
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